Important Skills Your Next Employee Should Have

  As an employer looking for a candidate for a job opening, how do you determine what skills are necessary for a job seeker to possess and to what extent?  Certainly, your top candidates have the important hard skills that make them qualified for your job.  You have already reviewed their resumes, talked to them… Read more »

Manage Absenteeism With These Easy Tips

  Have you been concerned about the level of unscheduled absenteeism occurring in your business? According to the Department of Labor, in 2017, on any given day nearly 3 percent of an employer’s workforce was absent. There may be direct correlation between absenteeism and job satisfaction or workplace conditions. But in other cases, it may… Read more »

Ways to Evaluate a Candidate’s Growth Potential

  Hiring for top talent is always a priority for businesses. But how do you assess growth potential in the initial interview process? During this time, you’re learning more about the candidates and their background and experience. You may even be asking about their accomplishments to give you an idea of how they benefited their… Read more »

How to Keep Your Employees in the Loop

  One of the most common complaints from unhappy employees is a lack of communication. It’s important for leaders to keep their team up to date on what’s going on at all levels of the organization. There are a variety of ways to make communication a priority in the workplace. If you’re looking at new… Read more »

Are You Investing in Employee Happiness? If Not, You Should!

  Did you know that happiness on the job directly correlates to increased productivity and company loyalty? If you’re not investing in employee happiness, it should be a priority for 2019. In a job market that is squarely in favor of candidates, it’s important to focus on keeping your current talent happy on the job,… Read more »

Reasons You Should Reject a Job Candidate

  The hiring process often feels like it’s about ruling people out of consideration. As much as you would like to hire everyone, you may only have one job opening and multiple candidates to consider. But there are some red flags that should help you make the right decisions. Before you move forward with any… Read more »

What to Consider When Thinking of Hiring an Overqualified Candidate

  As a manager, you’ve surely had instances where you consider an applicant overqualified for your open position. But is hiring someone with more experience a bad thing in the long run? There are several things to consider when looking at hiring an overqualified candidate. Don’t dismiss them outright just because you have a picture… Read more »

Mistakes to Avoid When Interviewing Job Candidates

  Interviewing is an art as well as a science. When you’re interviewing candidates for a new job, there are some topics you should avoid and some you want to be sure to cover. So, how do you know what you’re missing or what you should leave out to ensure you’re hiring the best person… Read more »

How to Help Your Employees Improve Their Customer Service Skills

  No matter your industry, customer service is an essential part of conducting business. So how do you help your employees improve their customer service skills? A good company will always strive to improve things, so let’s take a look at the skills you’ll want to enhance for your customer service strategy. By using these… Read more »

Three Ways to Improve Your Brand to Attract Top Talent

  When a company discusses branding, the understanding is very different in 2018 than it was just a few decades ago. It isn’t enough to buy a newspaper ad or list your company in the phone book. Today, a company brand will establish how people communicate about your business. Social media, word of mouth, and… Read more »