PSG has been a member of the Better Business Bureau for many years. In this month’s newletter, the BBB offers up some great tips target at students, but are really good for any credit card carrying person. Take a read!
In 2015, the Federal Trade Commission (FTC) received 37,750 complaints from consumers against credit cards. Last year, BBB received more than 10,000 complaints against credit card companies nationwide. BBB Mississippi received nearly 150 complaints. Complaints reported customer service, sales and product issues.
To protect yourself against credit card fraud, your BBB and the FTC offer the following tips:
- Don’t lend your card to anyone. Do not leave your cards, receipts or statements around your home or office. When you no longer need them, shred them before throwing them away. Also, never leave a purse or wallet on a chair or table unattended, even to save a seat. If you can, carry your cards separately from your wallet, in case of theft.
- Report lost cards and false charges immediately. Call the card issuer as soon as you realize your card has been lost or stolen. Many companies have toll-free numbers and 24-hour service to deal with this. Once you report the loss or theft, the law says you have no additional responsibility for charges you didn’t make; however, your liability for each card lost or stolen is $50.
- Write down important numbers. Make copies of the front and back of each credit card and store in a safe place in your home. Write down the customer service contact number (and even store it in your phone) to report lost or stolen cards.
- Request a new card if you notice unauthorized charges. Fraudulent charges mean your card information has been compromised. Be on the safe side and request a new card. Remember
- Never sign a blank charge slip. Draw lines through blank spaces on charge slips above the total so the amount can’t be changed.
- Use caution when ordering online or over the phone. Always be cautious about disclosing your account number on the phone or online unless you know the person you are dealing with represents a reputable company. Use a credit card instead of a debit card for online purchases.
- Activate text updates. Contact the card company to be notified by text when charges are posted to the credit card account. Monitor balances over the phone by calling the number on the back of the card.
Check with BBB First. We have a myriad of reports on online companies, but even if the company you are considering isn’t listed on our website, we can give you industry tips to help you make a decision. To find reputable companies, consumers can contact BBB at 601-398-1700 or bbb.org/mississippi.
ABOUT BBB: For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2015, people turned to BBB more than 172 million times for BBB Business Reviews on more than 5.3 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org. The Council of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada and Mexico, as well as home to its national programs on dispute resolution, advertising review, and industry self-regulation.